1. Scope and controller
Ecommerce Consulting International LLC (“ECI,” “we,” “us,” or “our”) is responsible for the personal information described in this policy when you visit this website, contact us, or communicate with us about our consulting services.
This policy applies to this website and direct business inquiries. It does not automatically apply to a client’s systems or data where ECI may act under separate contractual instructions.
2. Information we collect
Information you provide
When you contact us, we may collect your name, business email address, company, website, project topic, message content, and other information you choose to provide.
Technical information
Our hosting and security infrastructure may process basic connection and request data such as IP address, browser or device information, requested pages, timestamps, and security logs. This information is generally used to deliver the website, diagnose problems, prevent abuse, and protect our systems.
Information we ask you not to submit
Please do not send passwords, full payment-card details, government identification numbers, health information, or other highly sensitive personal information through the general contact form.
3. How we use personal information
- Respond to inquiries and communicate about potential or existing engagements.
- Provide, administer, and improve our consulting services.
- Operate, secure, troubleshoot, and protect the website and related systems.
- Maintain appropriate business, legal, accounting, and compliance records.
- Establish, exercise, or defend legal claims and prevent misuse or fraud.
We do not use this launch website for behavioral advertising, and we do not sell personal information through the website.
4. Legal bases for EEA/UK visitors
Where the GDPR or UK GDPR applies, we rely on one or more lawful bases depending on the context: taking steps at your request before entering a contract; performing a contract; our legitimate interests in operating, securing, and developing our business; compliance with legal obligations; and consent where consent is required. Where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing.
7. Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, managing business relationships, meeting legal or accounting requirements, resolving disputes, and protecting our systems. Retention periods vary by record type and context.
8. International data transfers
Because ECI may work internationally and internet infrastructure can involve cross-border processing, personal information may be processed in countries other than your own. Where required, we use recognized transfer mechanisms or other appropriate safeguards for restricted international transfers.
9. Privacy rights
Depending on where you live and subject to applicable conditions and exceptions, you may have rights to request access, correction, deletion, restriction, portability, objection to certain processing, or withdrawal of consent. You may also have the right to complain to your local data protection authority.
To exercise a privacy right, email privacy@ecomconsultinginternational.com. We may need to verify your identity and authority before completing certain requests.
10. U.S. state privacy notices
Residents of certain U.S. states may have additional rights concerning access, deletion, correction, portability, targeted advertising, sale or sharing, profiling, and appeals. These rights depend on the law, the processing activity, and whether legal thresholds apply to ECI.
ECI’s launch website does not sell personal information or use it for cross-context behavioral advertising. Where an applicable law requires recognition of a universal opt-out mechanism, we honor supported signals such as GPC as described above. We will not discriminate against you for exercising an applicable privacy right.
11. Security, children, and links
We use reasonable administrative, technical, and organizational measures intended to protect information. No internet transmission or storage method can be guaranteed completely secure.
This website is directed to business users and is not intended for children. We do not knowingly solicit personal information from children through this website.
Our website may occasionally link to third-party sites. Their privacy practices are governed by their own policies, not this one.
12. Changes and contact
We may update this policy as our practices, services, or legal obligations change. The “Last updated” date will identify the current version.
Privacy questions or rights requests: privacy@ecomconsultinginternational.com
General business contact: hello@ecomconsultinginternational.com